Navigare Solutions

Privacy Policy

NAVIGARE SOLUTIONS, obrt za usluge i turistička agencija, vl. Antiša Filimonović, located at Kameličina 4a, 21226 Vinišće, Split-Dalmatia County, Croatia VAT: HR70063069542 (hereafter referred to as NAVIGARE SOLUTIONS), is committed to collecting and processing data of its buyers and service users (hereafter referred to as examinees) in a manner that ensures the legality, fairness, and transparency of personal data processing.

In this regard, NAVIGARE SOLUTIONS is permitted to function as a manager and/or processing executor of your personal data in compliance with the statute EU 679/16. This statement aims to provide you, our valued buyers and service users, with clarity regarding the nature of the data collected and utilized by NAVIGARE SOLUTIONS.

This Statement outlines the data we collect, the manner in which we process it, the purposes for which it is utilized, and the rights you hold concerning your data. This statement aligns with the provisions outlined in the EU Statute 2016/679.

BASIC INFORMATION

NAVIGARE SOLUTIONS - as manager of your data / executor
Adress: Kameličina 4a, 21226 Vinišće, Split-Dalmatia County, Croatia
VAT number: HR70063069542
Contact info of data protection official: info@navigare-solutions.com

How do we obtain your data?

NAVIGARE SOLUTIONS collects personal data directly from you during the formation and execution of contracts, as well as prior to the formation of contracts (offers, inquiries, reservations, requests made while booking yachts or additional services, sending inquiries or requests related to our offer or services), or with your consent via the NAVIGARE SOLUTIONS website, as well as indirectly when you wish to purchase and/or use our services through intermediaries or agencies. Moreover, we acquire personal data from you when you provide it to us during the registration process for our services, when you complete forms or submit emails, or in similar circumstances when you elect to provide us with your data.

We also gather the data required for the crew list, which includes your name and surname, gender, date of birth, place, and country of birth, nationality, and the number of your ID or passport. Additionally, we collect your place of residence and country of residency. Additionally, we obtain your email address, telephone number, dates of charter, captain license number, VHF number, and GPS coordinates of navigation, if provided.

Making use of the internet site

Internet pages (navigare-solutions.com) may be searched and utilized anonymously. It is not necessary for you to submit your personal information in order to access our website. Nevertheless, we are permitted to retain the data for a variety of security reasons. The data may consist of the identity of your Internet service provider, the Internet page you used to connect to our page, the Internet pages you visited from our page, and your IP address. The data may be used to identify you; however, we will not be utilizing it for that purpose. We will occasionally utilize the data for statistical purposes; however, we will also guarantee the anonymity of each user to prevent him or her from being identified. Writing your personal information on Internet pages signifies that you consent to its use for the intended purposes.

In agreement with

If the purpose of processing your data is not a legal obligation or a condition for the completion of the contract, or if it is not necessary for the making or completion of the contract, or if it is not in your legitimate interest (e.g., for the purpose of marketing, offering new products and services), NAVIGARE SOLUTIONS may request your consent. You are not obligated to provide consent for that processing; however, you may do so and revoke it at any time. The consent request must be clearly distinguished from other matters, readily accessible, and written in a simple and comprehensible manner. You may modify your assent by sending a written request to the following email address: info@navigare-solutions.com.

Processing on a legal or other basis: NAVIGARE SOLUTIONS is a legal entity that is subject to legal obligations. These obligations may include the requirement to process data in order to fulfill NAVIGARE SOLUTIONS's legal obligations. In that event, NAVIGARE SOLUTIONS fulfills its obligation to process your data in accordance with the aforementioned legal regulations.

What are the purposes for which we analyze your data?

Your data are utilized and processed for the original purposes for which they were collected, as well as to fulfill NAVIGARE SOLUTIONS's legal obligations. For instance:

  • To complete the contract in which you are a party and to fulfill your request prior to the formation of the contract (e.g., vessel reservation, additional service reservation, etc.).
  • For the purpose of obtaining your consent (e.g., inquiries regarding customer service satisfaction, the provision of new services or products)
  • If the processing is required to fulfill the legal obligations of NAVIGARE SOLUTIONS, such as the operation of an accounting business, the provision of your data to the competent authority, or the involvement of the rented vessel in an accident,

Is it necessary to share your data with other parties if the processing is necessary to safeguard your key interests?

The information we have obtained from you and about you will be retained in the NAVIGARE SOLUTIONS database. We are permitted to disclose your information to other parties if:

  • it is our legal obligation or if competent authority requests them to be used for some legal action connected with criminal, misdemeanor or judicial proceeding; we need to protect our rights, privacy, safety of assets and for public safety; for administrative or technical support (e. g. to our accounting officials) or other business purposes
  • to facilitate transactions (e. g., for rent transactions via our partners); to analyze our data, implementation of mobile analytical services or maintenance and
  • improvement of our services (liable to confidentiality contracts, if appropriate) to search for appropriate legal solutions and limit the damage that may harm us: for implementing conditions of any contract or business action with you or our conditions and regulations to process transaction with our branch offices or intermediators and agencies you used to attain our services in other cases with your consent.
  • In the event of a transmission, change of ownership, reorganization, or merger of NAVIGARE SOLUTIONS, obrt za usluge i turistička agencija, vl. Antiša Filimonović or its assets to another company, personal data may be transferred to another legal entity..

Your personal data may be disclosed to service providers, including email providers that will send notifications on our behalf, payment processing service providers, and sub-performers in the customer service sector. Those service providers are located in a country that is not your homeland, such as the United States or a member of the European Union. By contract, those service providers are obligated to guarantee the confidentiality and security of your data. Nevertheless, your data may be accessible to government entities in accordance with legal regulations.

NAVIGARE SOLUTIONS will prohibit the use of your personal data for purposes other than those specified in the contract and will require its business partners to maintain the confidentiality of your personal data in the event that the data is shared with other parties.

The duration of time for which your personal data is stored

The storage period of your data is contingent upon the type/category of data, the purpose for which it was provided, and the legal obligations to which NAVIGARE SOLUTIONS is subject. Personal data is retained for the duration of the requested service or as dictated by the law, unless the law specifies otherwise (e.g., in a judicial proceeding).

The data associated with NAVIGARE SOLUTIONS's legal obligations are retained for the duration specified by the law. For instance, the obligation and deadline for preserving invoices and bookkeeping documents (which contain your dana) are regulated by the applicable accounting law.

The data that are not subject to a storage expiration set by the law or other regulations will be retained for a reasonable period of time, taking into account the category of data and the purpose for which it was collected. The data collected for specific purposes will be utilized exclusively for those purposes and will not be actively stored after a reasonable period of time and the completion of the intended purpose. Additionally, anonymous data may be employed for statistical and marketing purposes, as well as for archive and other analytical purposes. I will provide you with the storage deadline for these data, which is based on the criteria that are used to determine the storage deadline.

Your rights regarding data processing

In accordance with the relevant regulations on the protection of personal data, you have the right to: (i) access all personal data stored with us; (ii) correct or supplement the data; (iii) delete or restrict its processing; (iv) file a complaint regarding the processing and data transferability; and (v) file a complaint with the supervisory body in relation to the processing of personal data (Croatian Personal Data Protection Agency).You have the right to withdraw your approval at any time, beginning with the date of withdrawal, if the processing is based on your approval.

The contact numbers of the Personal Data Protection Officers, which are enumerated above, are available for the purpose of filing a claim to exercise your rights from the previous point of the contract. It is imperative that you furnish the fundamental information about yourself and the manner in which you would like us to address your inquiry in your request.

Is it mandatory for you to furnish us with your personal information?

We require your personal information in order to identify you as a user of our services, conclude and execute the contract, and resolve your claim or complaint. This information is necessary when you request services from NAVIGARE SOLUTIONS, submit a specific complaint regarding the contract, or its completion. Consequently, in these circumstances, the provision of your personal data is a legal and contractual requirement that is essential for the conclusion and execution of a contract in order to address your claim or complaint.

Security of Your Personal Information on the Internet The navigare-solutions.com website is designed to safeguard your personal information from unauthorized access, use, or disclosure. Information is stored on computer servers in a secure, controlled environment that is safeguarded from unauthorized access, use, or disclosure.

The use of cookies

"Cookies" are textual files that are deposited on the user's computer by the user's Internet service provider and are used on the web pages of navigare-solutions.com. When a user accesses a website, their browser generates a textual file (cookie) by transmitting the information to your browser. Upon the user's return to the aforementioned destination, the browser receives and transmits the file to the network destination server (destination, page).

Cookies are employed to enhance the functionality of all web page features and to enhance the user experience. These data may be either transient (stored in temporary memory during the website visit) or permanent (remain stored on the user's computer even after the visit).

We at navigare-solutions.com employ third-party cookies to compile data statistics regarding website visits and webpage utilization. The data collected includes the user's IP address, browser information, language, operating system, and other standard elements. This information is collected and analyzed exclusively anonymously and in bulk, unless user data is involved. NAVIGARE SOLUTIONS's websites do not contain cookies that facilitate the installation of infections or the operation of programs on your computer.

Google Analytics statistics are implemented on navigare-solutions.com. Google Analytics pages contain regulations regarding third-party cookies. Other tools, such as those offered by Google Analytics, may occasionally be employed to gather data regarding users' interactions with our website.

Preventing the use of cookies. If you are not in agreement with their use, you can easily delete (or prevent) cookies on your computer or mobile device by utilizing the browser settings that are presently in use.

For additional details regarding cookie management, please consult the browser pages you are currently using or visit www.allaboutcookies.org.

It is important to remember that the purpose of cookies is to enhance and facilitate the use of our webpages and their processes. Therefore, preventing or deleting cookies can result in the deactivation of these features or causes them to operate and appear differently in your browser.